Privacy Policy

Privacy Policy - Fitness World GYM and SPA

Last Updated: June 10, 2025

Fitness World GYM and SPA ("Fitness World," "we," "us," or "our") is committed to protecting the privacy of our members and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you become a member, sign up for services, use our website, or interact with us. The types of personal information we may collect include:

  • Contact Information: Name, address, phone number, email address.
  • Payment Information: Details related to your membership payments.
  • Health Information: Limited health information, specifically related to medical issues for refund requests, which you provide voluntarily and with your consent.

2. How We Collect Your Information

We collect your personal information through various methods, including:

  • Website Forms: When you fill out forms on our website (e.g., membership inquiries, contact forms).
  • In-person Sign-ups: When you register for membership or services at our facility.
  • Membership Agreements: Information provided during the signing of membership contracts.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Membership Management: To create and manage your membership, process your payments, and provide you with access to our facilities and services.
  • Billing and Financial Operations: For invoicing, payment processing, and financial record-keeping.
  • Marketing and Communications: To send you newsletters, updates, promotional offers, and other information related to Fitness World GYM and SPA services that may be of interest to you. You can opt-out of marketing communications at any time.
  • Service Improvement: To understand your needs and preferences, and to continuously improve our facilities, services, and overall member experience.
  • Personalization: To personalize your experience at the gym, for example, by tailoring communications or recommending relevant classes.
  • Refund Processing: To assess and process refund requests based on medical issues, as outlined in our Terms and Conditions.

4. Sharing Your Information

Fitness World GYM and SPA does not share your personal information with any third parties. Your data is kept confidential and used solely for the purposes outlined in this Privacy Policy.

5. Data Security

We are committed to protecting your personal information from unauthorized access, use, disclosure, alteration, or destruction. We implement a variety of security measures, including:

  • Encryption: Using encryption technologies to protect data transmitted online.
  • Secure Servers: Storing your personal information on secure servers with restricted access.
  • Access Controls: Limiting access to your personal information only to authorized staff members who have a legitimate need to access it.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

You have certain rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correct: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Delete: You have the right to request that we delete your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Currently, our website does not use cookies or other tracking technologies that collect personal information. Should this policy change in the future, we will update this section and provide clear information about the types of cookies used and their purpose.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any changes on this page, and the "Last Updated" date at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: