Terms & Conditions

Terms and Conditions - Fitness World GYM and SPA

Last Updated: June 10, 2025

Welcome to Fitness World GYM and SPA! These Terms and Conditions (the "Terms") govern your membership and use of the facilities, services, and website of Fitness World GYM and SPA, located at Building no 36, Royal beach resort street, Al Ahyaa, Hurghada, Red Sea, Egypt. By becoming a member, signing up for a class, engaging in private training, or using our facilities, you agree to be bound by these Terms.

1. Definitions

  • "Fitness World," "the Gym," "we," "us," or "our" refers to Fitness World GYM and SPA.
  • "Member," "you," or "your" refers to any individual who has purchased a membership, signed up for a class, or engaged in private training at Fitness World GYM and SPA.
  • "Facilities" refers to all areas of Fitness World GYM and SPA, including but not limited to the gym floor, locker rooms, steam room, sauna, Jacuzzi, and any other designated areas.
  • "Services" refers to all offerings by Fitness World GYM and SPA, including memberships, private training sessions, classes, and use of the facilities.

2. Membership and Services

2.1 Membership Types and Durations: Fitness World GYM and SPA offers two primary membership types: Basic and VIP. Both membership types are available for the following durations: 1 day, 1 week, 2 weeks, 1 month, 3 months, 6 months, and 1 year. Specific benefits and access levels for Basic and VIP memberships will be detailed at the time of purchase.

2.2 Private Training Sessions: Private training sessions are available and must be booked in advance. These sessions are led by certified Fitness World trainers.

2.3 Classes: Fitness World GYM and SPA offers various fitness classes. Schedule and availability are subject to change.

2.4 Membership Freezing/Suspension Policy: Memberships may be frozen or suspended under the following conditions:

  • 3-Month Membership: Eligible for 1 week of freezing.
  • 6-Month Membership: Eligible for 2 weeks of freezing.
  • 1-Year Membership: Eligible for 1 month of freezing. To initiate a membership freeze, members must submit a formal request to Fitness World GYM and SPA staff. Approval is at the discretion of the management.

2.5 Membership Cancellation and Refunds: All payments for memberships, private training sessions, and classes are non-refundable under any condition, except for documented medical issues.

  • In cases of medical issues, the member must provide substantial and verifiable medical evidence to Fitness World GYM and SPA.
  • Fitness World GYM and SPA reserves the right to review, accept, or reject the medical evidence presented. If accepted, a pro-rata refund may be considered at the sole discretion of Fitness World GYM and SPA management.

3. Age Restrictions

  • Gym Floor (without Personal Training): The minimum age for access to the gym floor without a Personal Trainer (PT) session is 18 years old.
  • Under 18 Memberships: Memberships are available for individuals aged 12 to 18 years old. Members within this age group are required to have access to the gym floor only in conjunction with a private training session with a Fitness World GYM and SPA trainer. Under 18 members are not permitted to use the gym floor facilities unsupervised or without a scheduled PT session.

4. Rules and Etiquette

To ensure a safe, clean, and enjoyable environment for all members, the following rules and etiquette must be strictly adhered to:

4.1 General Gym Etiquette:

  • Trainer Assistance: Our trainers are available to assist you. Don't hesitate to ask for help or clarification on exercises. Acting without proper guidance may lead to injury.
  • Focus: Maintain focus on your own workout. Avoid distracting others or offering unsolicited advice.
  • Personal Hygiene: Maintain excellent personal hygiene. Wear clean, appropriate athletic attire and closed-toe athletic shoes at all times. Street clothes, jeans, open-toed shoes, or sandals are not permitted in workout areas.
  • Towel Usage: Use towels to wipe down equipment after use and to place on benches/equipment before use to prevent the spread of germs.
  • Re-racking Weights: Always return weights and equipment to their designated storage areas after use.
  • No Dropping Weights: Dropping weights is strictly prohibited.
  • Clear Walkways: Don't use walkways between equipment for exercising; they're designated for movement only.
  • Equipment Availability: Before using any equipment, ensure it's available. You may politely ask others if they're currently using it.
  • Appropriate Space: Choose ample space for exercises requiring significant room (e.g., squats) to avoid disturbing others or causing congestion.
  • Sharing Equipment: Be prepared to share equipment and weights with other members in a respectful, alternating manner.
  • Respectful Conduct: Treat all staff and fellow members with courtesy and respect. Avoid loud noises, disruptive behavior, or any actions that may disturb others.
  • Staff Cooperation: For any issues or inquiries, please approach Fitness World GYM and SPA staff for assistance.
  • Enjoyment: Most importantly, enjoy your fitness journey and work towards your health and fitness goals.

4.2 Locker Room Rules:

  • Locker Keys: Keep your locker key with you at all times. Don't lend your locker key to others. Return the locker key to the lock immediately after use.
  • Security: Fitness World GYM and SPA and its staff are not liable for any lost or stolen items. Members are solely responsible for the security of their personal belongings.
  • Privacy: Respect the privacy of other members.
  • Noise: Keep noise levels down.
  • Cleanliness: Keep the locker room clean and tidy.

4.3 Restroom and Shower Rules:

  • Toilets: Flush the toilet after use.
  • Handwashing: Wash your hands thoroughly with soap and water.
  • Shower Area: Keep the shower area clean and dry.
  • Slipping: Use towels to avoid slipping.
  • Hygiene: Maintain a clean and hygienic environment for all members.

4.4 Steam Room Rules:

  • Health Conditions: Avoid entering the steam room if you have heart conditions, high blood pressure, or respiratory problems.
  • Time Limit: Limit your time in the steam room to 10-15 minutes.
  • Temperature Regulation: The steam room and sauna temperature is regulated by staff only. Notify a staff member for any concerns or requests regarding the temperature.
  • Hydration: Hydrate properly before and after using the steam room.
  • Discomfort: If you feel unwell, exit the steam room immediately.
  • Noise: Keep noise levels down.
  • Mindfulness: Be mindful of other members.

4.5 Jacuzzi Rules:

  • Showering: Shower before entering the Jacuzzi.
  • Open Wounds: Avoid entering the Jacuzzi with open cuts or wounds.
  • Food/Drinks: Don't bring food or drinks into the Jacuzzi area.
  • Time Limit: Limit your time in the Jacuzzi to 15-20 minutes.
  • Children: Children must be supervised by an adult at all times.
  • Discomfort: If you experience any dizziness or discomfort, exit the Jacuzzi immediately.
  • Noise: Keep noise levels down.
  • Mindfulness: Be mindful of other members.

5. Personal Hygiene and Odor Policy

  • Pre-Workout Hygiene: All members are requested to shower before entering the gym facilities, especially if coming from outside activities. This helps maintain the cleanliness of our equipment and spaces.
  • Awareness of Odors: Maintaining good personal hygiene is paramount. Members are expected to be free from strong body odor upon entering and using the facilities.
  • Personal Training Sessions: For personal training sessions, if a trainer detects strong body odor from a client, the trainer reserves the right to terminate the session without a refund.
  • Membership Cancellation for Hygiene: Members who consistently disregard personal hygiene and exhibit strong body odor upon entering the gym may have their membership cancelled without a refund.

6. Liability Waiver

Fitness World GYM and SPA, its owners, management, and staff are not liable for any personal injury, death, or property damage sustained by members or guests while on the premises or participating in any activities, including but not limited to the use of equipment, classes, or facilities. Members assume all risks associated with physical exercise and the use of the facilities. For your protection, please be aware that the gym and its staff are not liable for any lost or stolen items. Members are responsible for the security of their personal belongings.

7. Guest/Visitor Policy

Guests are permitted to enter the facilities only if they are invited by a member who possesses valid "invitation points." Access for guests will be limited to the areas covered by the inviting member's invitation points (e.g., if a member has gym invitation points but not spa points, their guest cannot access the spa).

8. General Conditions

  • Equipment Use: Use equipment safely, responsibly, and as intended.
  • Awareness: Be mindful of your surroundings and avoid collisions with other members or equipment.
  • Illness: If you feel unwell, stop exercising immediately and rest.
  • Mobile Phones: Minimize cell phone use on the gym floor.
  • Headphones: Use headphones for music.
  • Conversations: Avoid loud conversations that may disturb other members.
  • Professional Consultation: It is strongly recommended to consult with a qualified professional before starting any new workout routine.

9. Dispute Resolution

Any dispute or claim arising out of or in connection with these Terms, or your membership and use of Fitness World GYM and SPA, shall be resolved through arbitration in accordance with Egyptian law.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: